FAQ

What kind of delightful treasures can I find at Roxie's Buys?

Oh, you’re in for a treat! At Roxie's Buys, we’ve got a whimsical collection of unique gifts and nostalgic goodies that’ll make your heart sing (or at least hum a catchy tune). From charming heart-shaped baskets to retro gaming consoles that’ll take you back to your childhood, we’ve got something for everyone—kids, adults, and even that quirky uncle who collects rubber ducks!

How long will it take for my goodies to arrive?

Patience is a virtue, my friend! Once you place your order, we’ll process it faster than you can say “nostalgia trip”—usually within 1-3 business days. After that, shipping takes about 5-7 business days for standard shipping. If you’re in a hurry (like, “I need this for a birthday party tomorrow!”), we’ve got expedited and overnight options too. Just remember, good things come to those who wait… but we’ll try to make it worth your while!

What if I change my mind about my purchase?

Ah, the age-old question of buyer’s remorse! While we don’t do refunds (we’re not a bank, after all), we do offer exchanges within 15 days of your purchase. Just make sure your item is unused, unworn, and still has all its original tags—like a fashionista who never leaves the house without their accessories!

Can I track my order like a hawk?

You betcha! Once your order ships, we’ll send you a confirmation email with tracking info. You can follow your package’s journey like a detective on a mission—just without the magnifying glass. Keep an eye out for it, and soon you’ll be unboxing your new favorite treasures!

What if my package gets lost or damaged?

Oh no! If your package goes missing or arrives looking like it had a rough night out, don’t panic! Just contact us within 7 days of delivery, and we’ll work our magic with the carrier to sort it out. We’re here to help you get your goodies back on track!

Do you ship internationally?

As much as we’d love to send our delightful products around the globe, we currently only ship within the fabulous 50 states of the U.S. (including Alaska and Hawaii!). So, if you’re planning a trip to Mars, you might have to wait a bit longer for our goodies to reach you!

How can I contact you if I have more questions?

We’re just a message away! You can reach us at info@roxiesbuys.com or give us a ring at 840-888-5193. Whether you have questions about products, shipping, or just want to chat about your favorite retro games, we’re all ears (and maybe a few giggles)!

What’s the deal with your exchange policy?

We like to keep things simple! If you need to exchange an item, just email us with your order number and the item details. We’ll guide you through the process faster than you can say “heart-shaped basket!” Just remember, exchanges are for items of equal or lesser value—unless you’re ready to pay the difference for something extra special!